Terms of service

Last updated: 1 May 2026

Welcome to Luxe Lab. By accessing or purchasing from our store, you agree to the following terms.

1. General These Terms of Service apply to all users of the site, including browsers, customers, and merchants. By using our site, you agree to be bound by these terms. We reserve the right to update these terms at any time.

2. Products & Services We reserve the right to modify or discontinue products at any time without notice. We are not liable to you or any third party for any modification, suspension, or discontinuation of products.

3. Orders We reserve the right to refuse or cancel any order at our discretion. If your order is cancelled after payment, a full refund will be issued.

4. Shipping Orders are fulfilled and shipped by our supply partners. Delivery timeframes are estimates only and may vary. We are not responsible for delays caused by customs, postal services, or circumstances beyond our control.

5. Returns & Refunds Please refer to our Refund Policy for full details on returns and refunds.

6. Intellectual Property All content on this site — including images, text, and logos — is the property of Luxe Lab and may not be reproduced without written permission.

7. Limitation of Liability To the extent permitted by Australian law, Luxe Lab is not liable for any indirect, incidental, or consequential damages arising from the use of our products or site.

8. Governing Law These terms are governed by the laws of Australia. Any disputes will be subject to the exclusive jurisdiction of Australian courts.

9. Contact For any questions regarding these terms, please reach us via our Contact page.